Privacy and Security

22job Privacy Policy

Your personal information is completely safe with us. This page explains in detail how 22job collects, stores, and uses your information.

Last updated: January 2026

This privacy policy applies to all users of the 22job platform. By using our services, you agree to the terms of this policy. For any questions, contact us at [email protected].

01

Introduction and Scope of Policy

22job is a trusted online gaming platform in Bangladesh. We place the highest importance on the privacy of our users. This privacy policy ("Policy") describes how 22job collects, processes, stores, and discloses your personal information.

This policy applies to the website https://22job.cam and all related services, mobile applications, and platforms. It takes effect when you use our services, register, or contact us.

We may update this policy from time to time. For any significant changes, we will notify you by email or by posting a notice on the platform. Continued use of the services after an update will be taken as your agreement to the revised policy.


02

Information We Collect

To provide smooth service on the 22job platform, we need to collect certain necessary information. We collect only the information that is essential for operating our services.

2.1 Registration and Account Information

  • Full name, date of birth, and national ID number
  • Email address and mobile number
  • Username and password (stored in encrypted form)
  • Residential address

2.2 Identity Verification Information (KYC)

To comply with applicable regulations and to keep financial transactions secure, 22job conducts identity verification (KYC) processes in certain situations. At this stage we may collect:

  • Scanned copy of national ID card or passport
  • Copy of driving licence or birth certificate
  • Recent utility bill or bank statement (for address verification)

2.3 Financial Transaction Information

  • Records of deposits and withdrawals made via bKash, Nagad, Rocket, Upay, or bank transfer
  • Mobile banking account number (stored in partially masked form)
  • Bank account information (if bank transfer is used)

2.4 Usage Information and Log Data

  • IP address, browser type, and operating system
  • Session duration, click patterns, and navigation history
  • Game history, betting records, and win/loss details
  • Device identifier (Device ID)

2.5 Cookies and Tracking Technologies

22job uses cookies and similar technologies to improve our service quality and personalise the user experience. You can control cookies through your browser settings, but disabling cookies may limit some features of the service.


03

Purpose of Using Information

22job uses your personal information for the following legitimate purposes:

3.1 Service Operation and Improvement

  • Creating, verifying, and managing accounts
  • Processing deposits and withdrawals
  • Providing gaming services and bonus offers
  • Managing customer support services
  • Ensuring platform security and preventing fraud

3.2 Fulfilling Legal Obligations

  • Meeting applicable regulations and legal requirements
  • Complying with Anti-Money Laundering (AML) rules
  • Ensuring age verification and responsible gaming
  • Responding to requests from law enforcement agencies when required

3.3 Personalised Experience

  • Recommending games and offers based on your preferences
  • Sending relevant promotional information and updates
  • Improving platform usability and performance

3.4 Security and Protection

  • Preventing unauthorised access and cyber attacks
  • Monitoring and investigating suspicious activity
  • Identifying and disabling fraudulent accounts

04

Information Sharing and Disclosure

22job does not sell or rent your personal information to third parties. However, in certain situations we may share your information with trusted partners:

4.1 Service Provider Partners

We work with certain technology and payment partners to operate our services. These partners may use information only for specified purposes and operate under strict confidentiality agreements. This includes payment processors (bKash, Nagad, Rocket, Upay), game software providers, and technology infrastructure providers.

4.2 Legal Requirements

We may be required to disclose your information to comply with court orders, lawful requests from law enforcement agencies, or applicable legal obligations. In such cases we will always try to keep the amount of disclosure to a minimum.

4.3 Business Transfers

In the event of a change of company ownership, merger, or acquisition, your information may be transferred to the new ownership. We will notify you before any such change.


05

Information Security Measures

22job uses industry-standard security technologies to keep your personal information safe:

  • SSL Encryption: All data transmitted on our platform is protected by 256-bit SSL/TLS encryption.
  • Data Encryption: All sensitive information stored is kept in encrypted format.
  • Secure Servers: Our servers are located in secure data centres and monitored 24/7.
  • Access Control: Only authorised staff have access to specific amounts of information.
  • Two-Factor Authentication: Two-factor authentication (2FA) is available for additional account security.
  • Regular Security Audits: Our systems are subject to regular security reviews.

However, complete security on the internet cannot be guaranteed. We therefore ask you to use a strong password and not share your login details with anyone.


06

Data Retention Period

22job retains your information only for as long as necessary:

  • Active Accounts: All information is retained for as long as the account remains active.
  • Closed Accounts: After an account is closed, certain information is retained for at least five years for legal and regulatory reasons.
  • Financial Records: Transaction records may be retained for the long term in accordance with financial regulations.
  • Log Data: Server logs and usage information are generally deleted automatically after a set period.

07

Your Rights

You have the following rights regarding your personal information:

7.1 Right to Access Information

You have the right to know what information we hold about you. You can email [email protected] at any time to request a copy of your information.

7.2 Right to Correct Information

If your account holds incorrect or incomplete information, you have the right to have it corrected. This can be done through your account settings or via support.

7.3 Right to Delete Information

In certain situations you may request that your personal information be deleted. However, we are obliged to retain some information due to legal requirements.

7.4 Right to Object to Processing

You have the right to object to marketing messages or certain types of data processing. You can turn off marketing communications from your account settings.

7.5 Right to Data Portability

You may request your personal information in a structured, commonly usable format.

To exercise any of the above rights, email [email protected] or contact our 24/7 live chat support. We will respond to your request within 30 business days.


08

Protection of Children and Minors

22job is operated for persons aged 21 and above only. We do not knowingly collect or process the information of any minor. Age verification at registration is mandatory. If we learn that a minor is using our services, that account will be closed immediately and the related information deleted.

If a parent or guardian believes their child has opened an account on our platform, please contact [email protected] immediately.


09

Third-Party Links and Services

The 22job platform may contain links to third-party websites or content from game providers. These third parties have their own privacy policies and 22job is not responsible for their data collection or usage practices. We advise you to review the privacy policy of any third party before sharing information with them.


10

International Data Transfers

22job uses a global server infrastructure. Your information may be stored or processed on servers in countries outside Bangladesh. In such cases we ensure that appropriate safeguards are in place and that all information is handled in accordance with this privacy policy.


11

Policy Changes

22job reserves the right to update this privacy policy at any time. For any significant changes, we will:

  • Post a clear notice on the website
  • Send a notification of the update to the registered email address
  • Update the "Last Updated" date at the top of the page

Continued use of the services after a change will be taken as your agreement to the new policy. Previous versions of the policy will be available in the archive.


12

Contact Us

If you have any questions, complaints, or information requests regarding this privacy policy, please contact us:

Data Protection Department — 22job
Email: [email protected]
Live Chat: Available in Bengali 24 hours a day, 7 days a week
Response time: Usually within 2 business days

We place the highest importance on your privacy and are committed to protecting your information. Thank you for your trust in 22job.